Trouble-shooting v3374 Preview 9

Trouble-shooting

• The Linux patch ships with its own libSDL3, and if you already have this installed or you want to use a newer version you can delete the included one and use/install a system provided libSDL3 and/or libopenal instead.

• As we're using OpenAl for audio, you can use this software to adjust sound settings.

• If you get a black screen you're probably running the wrong executable. It should be UT2004 on Linux and UT2004.exe on Windows.

• If you get a crash with message Log: Splash screen filename is '..\Help\ut2004-win64Logo.bmp' Localization: No localization: ut2004-win64.General.Start, you're running the wrong executable. See the line above.

• If you're on Windows and DX9 doesn't work, then you're probably missing libraries. Install from here.

• If you're on ARM64 and using version 33374 patch 9, there's a couple of old files that slipped into the package. You may crash at startup with the message "Failed to enter Entry: Can't find file 'Entry'". To fix this delete ~/.ut2004/System/User.ini and UT2004.ini, then copy Default.ini and DefUser.ini from the install System directory to the install SystemARM64 directory and start the game.

• If you can't see asset browser windows on Unrealed, try renaming System\UnrealEd.ini and starting Unrealed to get default settings.

• If you are on Linux and can't run, and get messages along the lines of Critical: IpDrv C++/UnrealScript class size mismatch or x Failed to find object 'Class GUI2K4.UT2K4MainMenuWS' in your ~/.ut2004/UT2004.log you have old .u files in a System directory the executable is trying to use. Delete the old files and re-extract from the patch.

• If you get a message along the lines of Must have stats enabled to join this server, from the main menu go to Settings → Game, click the "Track Stats" checkbox, and put any username and password you like into the "UserName" and "Password" fields.

• If you can't start the game on Windows and get a message like Can't find 'ini:Engine.Engine.GameEngine' in configuration file then you've probably installed the game into 'Program Files'. It needs to be installed somewhere else.

• If you're trying to run UCC make on ARM, and get stuck with the message "-------------------------Core - Release------------------------- Analyzing.. then try copying or symlinking all the .u files from your install location's System directory to your install location's SystemARM64.
• If you're trying to use UCC to output content - for example UCC make or UCC batchexport on Linux, please be aware that on Linux everything UCC related is output relative to ~/.ut2004/ regardless of the path you run the executable from.